Frequently Asked Questions
Everything you need to know about UNFILTERED.
How is AH-8 different from Botox?
AH-8 (Acetyl Hexapeptide-8) uses the same mechanism as Botox — reducing muscle contractions that cause wrinkles — but delivers it topically through a cream instead of injections. No needles, no clinic visits, no downtime, no side effects.
How long until I see results?
Most users notice visible improvement in 2-3 weeks. Clinical studies show up to 30% wrinkle depth reduction after 30 days of consistent use. For optimal results, we recommend a 90-day cycle.
Is it safe for sensitive skin?
Yes. AH-8 is dermatologist-tested, fragrance-free, and formulated without parabens, sulfates, or synthetic dyes. It's suitable for all skin types, including sensitive skin.
How do I use the massage roller?
After applying the cream, use the built-in roller in upward strokes across your forehead, cheeks, jawline, and neck for about 60 seconds. The roller enhances product absorption by up to 300% and stimulates microcirculation.
Can I use the Eye Patches with the AH-8 cream?
Absolutely — they're designed to work together. Apply the AH-8 cream to your full face, then place the eye patches for targeted under-eye treatment. The perfect duo for full-face results.
Is UNFILTERED cruelty-free?
Yes. All UNFILTERED products are 100% cruelty-free and never tested on animals. We're also vegan-friendly and free from animal-derived ingredients.
What are the main ingredients?
The AH-8 Lift Cream contains Acetyl Hexapeptide-8 (clinical concentration), Pro-Collagen Complex, Multi-Weight Hyaluronic Acid, Niacinamide (Vitamin B3), and Plant-Derived Squalane. All ingredients are carefully selected for maximum efficacy.
Where do you ship?
We ship free to the United States, United Kingdom, Canada, Australia, and New Zealand. Orders are processed within 24 hours.
How long does shipping take?
Standard shipping takes 7-14 business days depending on your location. You'll receive a tracking number via email once your order ships so you can follow its journey.
Is shipping really free?
Yes — free shipping on all orders to our supported countries. No minimum purchase required. We cover the shipping cost for you.
How can I track my order?
Once your order ships, you'll receive an email with your tracking number. You can also check your order status from your account page on our website.
What if my package is lost or damaged?
Contact us at support@unfilteredskin.com and we'll send a replacement at no extra cost. We stand behind every order.
How does Subscribe & Save work?
When you choose Subscribe & Save, you automatically receive your AH-8 cream at a discounted price on a recurring basis. You choose the frequency and we handle the rest — no need to remember to reorder.
Can I cancel my subscription?
Absolutely. You can cancel, pause, or modify your subscription at any time from your account dashboard. No commitments, no hidden fees, no questions asked.
How much do I save with a subscription?
Subscribers save up to 58% compared to one-time purchases, plus you get free shipping on every delivery. The more you commit, the more you save.
Can I change my delivery frequency?
Yes. You can adjust your delivery schedule at any time from your account. Choose monthly, every 2 months, or every 3 months — whatever works for your routine.
What's your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your results, contact us for a full refund — no questions asked. We believe in our products and want you to feel confident trying them.
Are my payment details safe?
Yes. All payments are processed securely through Shopify's encrypted checkout system. We never store your credit card details. We accept Visa, Mastercard, and American Express.
How do I contact support?
Email us at support@unfilteredskin.com — we respond within 24 hours, Monday through Friday. We're here to help with anything you need.
Where is UNFILTERED based?
UNFILTERED is operated by ML2122 Studio LLC, based in Sheridan, Wyoming, USA. Our products are formulated and manufactured under strict quality standards.
Still have questions?
Our team is here to help. Try AH-8 risk-free with our 30-day guarantee.
Shop AH-8 Lift Cream
30N South Gould Street Ste R, Sheridan, WY 82801 · hello@unfilteredskin.com